Privacy Policy

Effective Date: 2/10/2023
Last Updated: 5/12/2025

Roam Via LLC (“Roam Via”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website at www.RoamVia.org

By accessing our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of personal data:

A. Information You Provide Directly

  • Name, email address, phone number

  • Mailing address and country of residence

  • Information relevant to relocation goals

  • Payment information (via secure third-party processors)

  • Communication content and onboarding form responses

B. Information Collected Automatically

  • IP address

  • Browser type and operating system

  • Pages visited, duration of visit, and referring URL

  • Cookie and device identifiers

We may use cookies or similar technologies to improve functionality and user experience.

2. How We Use Your Information

Roam Via uses your information to:

  • Provide onboarding and coordination services

  • Facilitate secure payment processing

  • Match you with appropriate service pathways or referrals

  • Respond to inquiries and support requests

  • Improve our website and service offerings

  • Maintain records for legal and operational compliance

  • Send transactional or administrative communications

We do not sell or rent your personal information to third parties.

3. Data Sharing and Disclosure

We may share your information only in the following limited circumstances:

  • With service providers who assist with hosting, CRM, email, or analytics, under strict confidentiality agreements

  • As required by law, such as in response to lawful subpoenas, regulatory requests, or court orders

  • In connection with business transfers, such as mergers, acquisitions, or asset sales

We do not disclose personal data for advertising purposes or to unrelated third parties.

4. Data Retention

We retain personal information only as long as necessary to:

  • Deliver services you requested

  • Comply with legal or financial recordkeeping requirements

  • Resolve disputes or enforce our agreements

Once no longer needed, your data is securely deleted or anonymized.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access a copy of your data

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • File a complaint with a regulatory authority

You can make these requests by emailing [Insert Contact Email].

6. Security Measures

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. You acknowledge this risk when using our services.

7. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the U.S. By using our services, you consent to such transfer in accordance with applicable laws.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting any information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover we have received such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the revised policy.